Bark in the Woods. does not accept returns. If there is a problem with your order, please email us within 24 hours after your package was dropped off and we will try our best to accommodate you.

Please inspect your order upon receiving and contact us immediately by email (hello@barkinthewoods.com) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately no. International shipping is very expensive and takes a long time for your package to arrive. We hope that in the future we will be able to offer this!

Our current processing time is 4-7 business days - not including weekends and holidays. Some of our materials have been taking longer to get to us, due to this, some orders will take a little longer than usual.

Bandanas:

We recommend hand washing them in cold water and laying flat to dry or spot cleaning so that they do not tear or frey. Do not bleach. Bandanas will wrinkle after wear - iron gently as needed.

Scrunchies:

Scrunchies can be hand washed in cold or machine washed. Lay flat to dry. Iron as needed.

Key Fobs and Bows:

Do not wash your key fobs or bows as it could ruin the hardware. Spot clean only.

Please refer to the description on every product. Always measure your pup's neck before ordering, because our items are made to order. If your bandana does not fit your pup, you will not be entitled to a return or refund. We are sorry for any inconveniences this may cause. If you are unsure of which size you should order, we are always willing to answer any questions you might have!

No, you can only use one discount code at a time.

If the discount code that you have does not work, please send us an email (hello@barkinthewoods.com) or dm us on Instagram @barkinthewoods.

Not at the moment but be on the lookout for an email and an Instagram post regarding this!

No - unfortunately, we can't afford to give out free products.

While I would love to participate in every giveaway, we just aren't able to. Since we are a small business, we can't give out free stuff all of the time. We can only sponsor a few giveaways a month! Please send us a dm on our Instagram @barkinthewoods or an email (hello@barkinthewoods.com) If you are a current Bark in the Woods model, we will always sponsor your giveaway! Just dm us on our Instagram telling us what you would like us to donate and the reason for your giveaway!

Unfortunately, no. It is very difficult for us to keep track of discount codes unless they are used during purchase. Our model's 10% off codes are always available to use when placing an order!

Yes! Please email us at hello@barkinthewoods.com and let us know what you are looking for and we will get back to you as soon as possible!

Bandanas -

Sizing is based on your dog's neck circumference. We recommend measuring your dog's neck before ordering. If you are unsure of which size to pick, contact us and we will be more than willing to help. Custom sizing is available upon request.

X-Small - fits necks up to 11 inches 
Small -  fits necks up to 15 inches
Medium - fits necks up to 22 inches
Large - fits necks up to 28 inches

All bandanas come with the option to add metal snaps to the edges. If you purchase your bandana with snaps, this will add an extra 2 inches to the bandana's size. Snaps also make the bandana more secure on your pups neck. If your pup is at the very top of a size, we recommend sizing up!

Scrunchies -

One size fits most! 

Bows -

One size fits most - 3" height and 4.5" width

Key Fobs - 

One size fits most! Our key fobs come in 6"

If you would like a custom size, please email us at hello@barkinthewoods.com